1) General:

1.1) All coaching, consulting, training sessions, and other events booked with The Licensed Confidant, shall be subject without exclusion, to the following Terms and Conditions.

1.2) In these Terms and Conditions the following definitions apply:

• The Licensed Confidant is the trading style of Reza Zolfagharifard who works as an independent consultant, coach, and trainer.

• The client is a person, a business, or an organisation who has paid and been accepted as a customer.

• The participants are the attendees to the meetings, workshops or other events arranged by The Licensed Confidant. Participants are often the clients who paid for the service.

• The term is the term and conditions including the codes of conduct laid by The Licensed Confidant.

• The event is any meeting, workshop, coaching session, consultancy meeting, or function arranged by The Licensed Confidant which the client has made a booking.

• The venue is a place arranged (e.g. hired) by The Licensed Confidant or the client where workshops, coaching, training or consulting takes place.

1.3) These terms supersede any prior verbal agreements.  Any deviation from these terms must be agreed in writing.

1.4) Clients and participants must be 18 or older at the time of booking.  

1.5) Bookings are made by phone or email, and will be confirmed by email.

1.6) The Licensed Confidant does not guarantee, represent or warrant that a particular client or participant will achieve any particular level of competencies or success as a result of their participation.

1.7) The Licensed Confidant is not responsible for any out-of-pocket or expenses incurred by the clients or participants as a result of their attendance at his events.

1.8) The Licensed Confidant reserves the right to amend these terms by posting the amended version on the website, without prior warning, and at its sole discretion. Existing clients (and registered participants) will receive a copy of the amended terms if they are affected by the changes.

1.9) If you have any question regarding terms and conditions of your bookings, attendance, or involvement with The Licensed Confidant, please contact Reza for clarification. 

2) Coaching and Private Training:

2.1) Booked coaching sessions are not transferable but can be cancelled at least two days before the scheduled date.

2.2) Coaching and/or private training sessions can be cancelled by The Licensed Confidant. Such cancellation is subject to as much notice as deemed suitable and possible. In such cases, the affected client or participant, will be refunded and there will be no administration fee. 

2.3) Coaching and/or training fees must be paid by bank transfer to Reza's bank account at the time of booking (often a week before the event). 

3) Codes of Conduct:

3.1) By accepting these terms the clients and the participants agree that they will:

3.1a) Deal with other clients, participants, and people who run the venue, in an honest and ethical manner.

3.1b) Act respectfully and professionally at all times, to preserve the intellectual properties of The Licensed Confidant and those belonging to other parties involved in the event.

3.1c) Do not harvest the personal data of other clients or participants for the purposes of resale or direct marketing, without their explicit prior consent.

3.1d) Do not actively promote ideas, services or products that are in conflict with standards and values of The Licensed Confidant or in competition with services and products offered by The Licensed Confidant.

3.2) The Licensed Confidant is not responsible for the performance of the third parties including the proprietors and the staff of the venues in use, or the other participants in the event.

4) Data Protection:

4.1) The Licensed Confidant complies with the Data Protection Act 2018 and amendments thereafter. 

4.2) Information supplied by the clients or the participants will be used solely by the Licensed Confidant and only in the conduct of his business. Such data will not be passed to any other party without consent, except where required by law.

5) Equality

5.1) The Licensed Confidant is committed to equal opportunities for all his colleagues, suppliers, clients, and customers. This means that all decisions are made based on merit and the legitimate business needs, and that he does not discriminate on the basis of ethnicity, nationality, religion, gender, sexual orientation, physical ability, age, or any other grounds referred to as "Protected Characteristics" under the laws of the UK. The intention is to practice and provide services that allow all stakeholders to fulfil their potentials without the shadow of disrespect, discrimination, harassment, or victimisation.

5.2) Disability Provisions: Please inform us of your specific disability and the support you may need, at least a couple weeks before the date of the event you are going to attend. The Licensed Confidant will do his best to accommodate your needs.